You Don’t Know Us Yet.
Here’s How You Will.
Licensed, verified, background-checked DRR employees — not strangers from a subcontractor list. We walk you through every step so you’re never in the dark.
We don’t dip our toes in the water. We go all in.
What Homeowners Are Really Worried About
Who Is In My Home?
The worry: After every storm season, unlicensed contractors flood Arizona neighborhoods — knocking on doors, offering fast fixes, disappearing mid-project. The Arizona Attorney General issued a consumer alert in September 2025 warning homeowners about this exact problem. You don't know who you're letting through your front door.
What DRR does differently: DRR employees only. Every crew member is background-checked, credentialed, and arrives in uniform with company ID. We are licensed under AZ ROC KB-1 Dual #349012 — you can verify us at roc.az.gov before we ever set foot in your home. No subcontractors. No strangers.
Insurance Confusion
The worry: You've never filed a claim before. You don't know what's covered, what to say to your adjuster, or how to avoid accidentally hurting your own claim. The process feels designed to overwhelm you — and it is.
What DRR does differently: We communicate directly with your insurance carrier so you don't have to fight alone. We provide the documentation your adjuster needs — moisture readings, photo evidence, Xactimate scope — and we walk you through every step in plain language. No jargon. No surprises.
Being Taken Advantage Of
The worry: Inflated scopes you can't verify. Bills that don't match the estimate. Work that starts fast and then stalls. You've heard the stories — or maybe you've lived one. When your home is damaged, you're vulnerable, and not every contractor respects that.
What DRR does differently: Written Xactimate scope before work begins — you see every line item before we start. One project manager, one direct phone number, daily updates. From day one to the day the project is completed, you will never wonder what's happening in your own home.
Arizona Consumer Alert — Unlicensed Contractors
After a storm, unlicensed contractors flood Arizona neighborhoods. The Arizona Attorney General issued a consumer alert in September 2025 warning homeowners to verify contractor licensing before signing any agreement. Always check at roc.az.gov before letting anyone into your home.
“They explained everything before they started, checked in with us every day, and left our home cleaner than they found it. We never felt like we were in the dark about what was happening or what it would cost. That meant everything to us.”
Verified Homeowner — Phoenix Metro Area
Read more reviewsWhat Happens When You Call DRR
You Call
We begin triaging and mitigating while still on the phone with you.
We Arrive
Uniformed, credentialed DRR employees. You'll know exactly who's in your home.
We Explain
Plain-language walkthrough of the damage, the plan, and the timeline — before we start.
We Document
Written Xactimate scope, photos, moisture readings — everything your insurance needs.
We Restore
Daily updates, one project manager, one number. No surprises. No abandoned jobs.
You deserve to know exactly
who is in your home.
From day one to the day the project is completed. Licensed, verified, and here for you — not just your insurance check.
AZ ROC #349012 · BBB A+ · 4.9★ 164 Reviews · IICRC Certified