Authority · Adjuster Reference
Xactimate-Ready Scoping
for Restoration Claims.
An Xactimate-ready scope is one your review team can audit, approve, and pay on first pass — no callbacks, no missing documentation, no scope reductions for line items that don’t tie to the IICRC protocol followed in the field. DRR delivers the full claim packet (sketch, S500 / S520 / S700 determination, photo timeline, psychrometric log, clearance documentation) as a single deliverable on every project — not as a follow-up. This page is the technical reference that shows you exactly what to expect when DRR is the assigned restoration vendor on a loss.
The Six-Part Documentation Packet
What DRR delivers with every Xactimate scope — built so your review team has zero questions about what was done, when, why, and at what category or condition.
Sketch + Line Items
Full Xactimate sketch with centimeter-accurate dimensions captured via DocuSketch / Matterport. F9 notes on every non-default line item.
S500 / S520 / S700 Determination
First entry on the field log — Category (1/2/3) for water, Condition (1/2/3) for mold, soot type for fire. Carrier expects this on day one.
Photo Timeline
Day-one and day-completion photos for every affected room, plus phase-of-work photos tied to demolition, drying, and reconstruction.
Daily Psychrometric Log
Temperature, RH, GPP, dew point readings for every drying day — matches the equipment-days line items in the scope.
Post-Drying / Clearance
Moisture map showing dry standard achieved. Independent IEP clearance air samples for Condition 3 mold and Cat 3 water work.
Close-Out Documentation
Signed close-out letter, pre/post moisture readings, and any supplement justifications consolidated for the carrier file.
Aligning Line Items With Field Protocol
Most scope reductions trace back to one root cause — line items that don’t tie to the IICRC protocol actually followed in the field. DRR’s estimating discipline maps every Xactimate line item back to a specific decision documented in the field log:
- S500 Category determination — drives flood-cut extent, antimicrobial line items, and PPE-class disposal lines. Documented on the first entry of the drying log.
- Drying-equipment days— air-mover and dehumidifier line items match the daily psychrometric log. Equipment-days that don’t correspond to logged readings are an automatic flag.
- S520 Condition— drives containment scope, HEPA filtration days, ACH target, and clearance testing. Condition 3 line items without containment line items don’t pass review.
- S700 soot type — drives chemical sponge vs solvent cleaning, contents pack-out method, and odor neutralization technology. Each line item ties to the soot characterization.
- Reconstruction (build-back) — like kind and quality line items match the pre-loss material specifications documented in the day-one photo set.
RC vs ACV — How Carriers Pay Out
Property owners often discover the difference between Replacement Cost and Actual Cash Value only at the first claim payment. DRR’s scopes always present both totals up front so the owner knows what each payment milestone delivers.
Replacement Cost (RC)
Cost to restore to pre-loss condition with like kind and quality materials. Carriers release this in two payments — ACV at first payment, depreciation holdback after work completion is documented.
Actual Cash Value (ACV)
RC minus depreciation. Depreciation calculated by Xactimate using the carrier's age/condition schedule. Some policies pay ACV-only with no recoverable depreciation.
Recoverable Depreciation
The difference between ACV and RC. Released by the carrier once work is completed and documented. DRR's close-out packet is built specifically to satisfy the documentation required to release this final payment.
Pricing Updates
Xactimate's monthly price list updates affect labor, materials, and equipment. DRR scopes are built against the price list valid for the date of loss — supplements use the price list valid on the supplement date if separately filed.
Frequently Asked Questions
What does "Xactimate-ready" actually mean?
An Xactimate-ready scope is a restoration estimate that an adjuster's review team can audit, approve, and pay without sending it back for clarification. In practice that means: a full sketch with accurate dimensions, line items that map to the actual S500 / S520 / S700 protocol followed in the field, photo documentation tied to each phase of work, daily psychrometric drying logs, and F9 notes on every non-default line item explaining why it's there. DRR delivers this packet as a single deliverable on every claim — not as a follow-up.
Which IICRC standards drive Xactimate scoping?
IICRC S500 governs water damage and dictates Category determination, drying setup, and material salvageability — which directly maps to Xactimate line items for extraction, demolition, drying equipment, and antimicrobial treatment. IICRC S520 governs mold and dictates Condition assessment and containment, which maps to containment construction, HEPA filtration days, and clearance testing line items. IICRC S700 governs fire and smoke and dictates soot chemistry, contents pack-out, and odor neutralization line items. Failing to align Xactimate line items with the IICRC protocol that was actually followed is the single largest cause of scope reductions on review.
How does the water damage Category change the Xactimate scope?
Category 1 (clean water) typically supports drying-in-place line items, partial flood cuts, and standard antimicrobial. Category 2 (gray) escalates to mandatory flood cuts on contaminated drywall, full antimicrobial treatment, and Category 2 PPE / disposal lines. Category 3 (black water — sewage, ground flooding) triggers complete removal of all porous materials, regulated waste handling under OSHA 1910.1030, post-remediation clearance testing, and in many cases full containment. The category determination must be documented on day one — adjusters routinely flag scopes where the category implied by the line items doesn't match the field documentation.
What is RC vs ACV and how does depreciation work in Xactimate?
Replacement Cost (RC) is the cost to restore the property to its pre-loss condition with materials of like kind and quality. Actual Cash Value (ACV) is RC minus depreciation. Depreciation is calculated based on the age and condition of the depreciating component using the carrier's depreciation schedule, which Xactimate calculates via the Depreciation tab. Most policies pay ACV at the first claim payment, then release the depreciation holdback (the difference between ACV and RC) once the work is completed and documented. DRR scopes always include both ACV and RC totals so the property owner knows what to expect at each payment milestone.
When should drying equipment line items appear in the scope?
Per IICRC S500, drying equipment line items should match the equipment actually deployed on each day of drying as documented on the daily psychrometric log. Air movers are typically scoped at one per 12-16 linear feet of wet wall plus one per 50-60 sq ft of wet flooring. Dehumidifiers are scoped by AHAM-rated capacity matched to the calculated load (CFM × specific humidity differential). Equipment days should match the field log — Xactimate review will flag any disconnect between scoped equipment-days and the daily drying log.
What is a supplement and when should one be filed?
A supplement is a revised estimate filed when conditions discovered during work require additional scope beyond the original estimate. Common triggers: hidden mold revealed during demolition (Cat 1 escalating to Cat 2 or Cat 3), moisture migration into adjacent assemblies, concealed building materials (lead paint), or structural damage exposed during pack-out. Supplements should be filed within 72 hours of discovery with photos, moisture-meter readings, or sample results justifying the additional line items. DRR's project managers file supplements proactively with documentation already attached, which is why the average DRR supplement gets approved on first review.
What documentation should every Xactimate scope include?
DRR's standard delivery packet includes: (1) the full Xactimate scope with sketch and F9 notes, (2) the IICRC Category / Condition determination as the first line in the field log, (3) day-one and day-completion photos for every affected room, (4) daily psychrometric readings (temperature, RH, GPP, dew point) for the entire drying period, (5) post-drying moisture map showing dry-standard achieved, (6) any third-party clearance test results for Cat 3 / S520 / S700 work, and (7) a final close-out letter signed by the project manager.
How do containment days get scoped for mold remediation?
Per IICRC S520, containment is scoped by the volume of the containment area (cubic feet) and the air changes per hour (ACH) target — typically 4-6 ACH for Condition 2 and 6-12 ACH for Condition 3 work. Containment line items should include the construction (poly + framing + zipper doors), the HEPA negative-air machines sized for the ACH target, the daily filter changes during high-load periods, and the post-remediation clearance air sample testing by an independent IEP. Each of these ties to specific Xactimate line codes; missing any of them on a Condition 3 scope is a red flag on review.
How does DRR coordinate with TPA review platforms?
TPAs (Third-Party Administrators — Contractor Connection, Alacrity, Code Blue, etc.) layer their own review platforms on top of Xactimate, often with carrier-specific scope rules and pricing overrides. DRR's estimating team is trained on the major TPA review platforms, knows the most common rules for State Farm, USAA, Allstate, Liberty Mutual, and Travelers, and pre-formats scopes to clear first-pass review without back-and-forth. When a TPA assigns DRR through their network, the carrier-specific formatting is already applied before submission.
What slows Xactimate approvals the most?
Three patterns dominate. First, line items that don't map to documented field work (e.g., antimicrobial line item with no Category determination or moisture documentation). Second, depreciation calculations that don't account for actual age and condition of the depreciating components. Third, supplements filed without supporting documentation — every supplement should ship with the photo or measurement that justifies it. DRR's project managers are trained to eliminate all three before submission, which is why our scopes typically clear first review.
Assigning a Phoenix-Metro restoration vendor?
DRR delivers Xactimate Level 3 scopes with the full claim packet — IICRC determination, sketch, photo timeline, psychrometric log, and clearance documentation — on every project. 24/7 dispatch with a 60-minute on-site target.
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