The Property Manager Toolkit.
Stack We See Working.
We respond to losses across hundreds of properties. The PMs whose buildings recover fastest, document cleanest, and keep tenant churn lowest all run a recognizable stack. Here’s what it looks like — and where it overlaps with restoration response.
Property Management Platform
Maintenance request workflow is the part that matters most for damage response. The platforms below all do owner accounting and tenant communication well; the differentiator is how cleanly they hand off a maintenance ticket to a restoration vendor with photo attachments and a paper trail.
Damage Documentation in the Field
When a leak or fire happens, the difference between a $5,000 tenant chargeback that holds up and a $5,000 tenant chargeback that gets challenged is documentation. Photo timeline, timestamp, GPS, and a single source of truth shared with the adjuster.
CompanyCam
Time-stamped, GPS-tagged job-site photo and video documentation. Live photo timeline shared with adjusters in real time.
View productEncircle
End-to-end claims documentation platform. Floor plans, content inventories, photo claims — adjuster-ready output.
View productMatterport Pro Plan
3D space capture used on every large-loss DRR project. Insurance carriers and TPAs increasingly expect this level of documentation.
View productContinuing Education for PM Teams
Most PMs we work with picked up the trade by doing it. The courses below fill in the gaps — particularly around insurance claim handling, ICRA for healthcare PMs, and OSHA general industry.
LinkedIn Learning — Facility Management Foundations
60+ courses on facility management, construction PM, and operations. Essential pre-reading for new property managers.
View product360training Restoration Course Catalog
Continuing education for property managers and adjusters. Mold, water damage, OSHA, ICRA — recognized by most CE-credit programs.
View productOSHA HAZWOPER 40-Hour Online (OSHA.com)
Online HAZWOPER 40 — the same certification DRR field crews carry. Required for hazardous-waste site work under 29 CFR 1910.120.
View productReading List
Two books worth handing to a new PM in their first month.
Paid! A Guide to Getting Paid as a Restoration Contractor — Ed Cross
The contracts and billing playbook used across the restoration industry. Worth its weight in unpaid invoices avoided.
View productThe Insurance Claim Bible — Russel Whitener
Practical claims-handling reference. Useful for property owners and PMs who want to understand carrier behavior before they need to.
View productDRR is the restoration vendor your stack plugs into.
We document in your platform of choice, sync photos via CompanyCam or Encircle, and produce Xactimate-Level-3 scopes adjusters accept the first time.
(602) 228-9494