Sun Lakes homes range from early-1970s lots and mobile homes to houses built in recent decades, so the plumbing behind the walls varies from one home to the next. DRR traces the leak, dries to IICRC S500, keeps the readings your adjuster needs and can complete the repairs afterward.
Water damage restoration for Robson's Sun Lakes community
In 1972 Robson acquired 2,560 acres of farmland for Sun Lakes and sold its first 44 lots; in 1976 it moved from lots and mobile homes to building single-family homes on site. Today the retirement community is sold out at about 10,000 homes, with five golf courses and five country clubs, and the median resident is 73.5 years old (US Census ACS). Sun Lakes is unincorporated, so there is no town government; Maricopa County provides local government services.
Sun Lakes · Local Loss Types
How water damage happens in Sun Lakes homes
Well-sourced water supply
Pima Utility Company supplies Sun Lakes with groundwater pumped from six deep wells in the East Salt River Valley Alluvial Aquifer, and its 2025 report notes that sodium occurs naturally in all Sun Lakes drinking water. Whatever your water chemistry, flushing a tank water heater on schedule helps it last.
Water heaters of every age
With homes built from the 1970s through the 2000s (median 1991, US Census ACS), Sun Lakes has water heaters, angle stops and supply hoses of every vintage. A heater that weeps for weeks in a garage corner can rot the bottom plate and baseboards long before there's a puddle.
Mobile and manufactured homes
About 7% of Sun Lakes homes are mobile homes (US Census ACS). Particleboard floor decking in older manufactured homes swells when it gets wet, so we decide whether to dry or replace it from moisture readings, not appearance.
Toilets and fill valves
A cracked toilet tank, failed fill valve or burst supply line can run until someone notices, and if it happens while you're away, water can spread through several rooms. Shutting off the main before a trip is simple protection.
Leaks under the slab
About 83% of Sun Lakes homes are single-family detached (US Census ACS). In a house built on a concrete slab, a leak in a line under the floor may show up only as a warm spot, a higher water bill or damp flooring, and we locate it with meters and thermal imaging before anything is opened.
Photos and readings for your claim
The source is photographed before repairs start, and every day's moisture readings and equipment are logged. Your adjuster can follow the whole drying process from that file.
Step by Step
Our Sun Lakes Water Damage Response Process
Emergency Dispatch
A live person answers 24/7 and a crew is dispatched from our Tempe shop as soon as you call.
Assessment & Documentation
Moisture mapping with pin and pinless meters and thermal imaging across every affected area. The source of the loss is identified and photographed before work begins.
Water Extraction
Standing water is extracted and the water is categorized under IICRC S500 — clean supply line, gray, or contaminated — because the category drives both the work and your carrier's coverage review.
Structural Drying
Dehumidifiers and air movers are placed for the loss class, with moisture readings logged daily. Equipment stays until materials reach dry standard, not on a fixed timer.
Documentation & Reconstruction
Adjuster-ready file with readings, equipment logs and photos. Repairs and rebuild under one contractor, AZ ROC #349012.
Local Context
Sun Lakes Water Damage: What You Need to Know
Sun Lakes is an unincorporated community in Maricopa County, developed by Robson beginning in 1972 and now sold out at about 10,000 homes.
Pima Utility Company, a private utility regulated by the Arizona Corporation Commission, has provided water and wastewater service to the Sun Lakes area since 1972 and serves over 10,000 customers.
Pima Utility's water is groundwater pumped from six deep wells in the East Salt River Valley Alluvial Aquifer.
About 30% of Sun Lakes homes were built in the 1980s, and the median home dates to 1991 (US Census ACS).
FAQ
Water damage restoration Sun Lakes — FAQ
Do you serve all of Sun Lakes?
Yes, every part of Sun Lakes in 85248, including all five country clubs. A live person answers around the clock and a crew is dispatched as soon as you call.
Who provides water and sewer in Sun Lakes?
Pima Utility Company provides both water and wastewater service. If a sewer backup came from the main line, it's worth reporting to Pima Utility; for the cleanup inside your home, call us.
A toilet overflowed while we were away. What should we do?
Shut off the water at the toilet valve or the main, stay off wet carpet and take photos. If the water came from the bowl, it's treated as contaminated under IICRC S500 and porous materials such as carpet pad may need to come out. Then call us.
Can wet carpet be dried in place?
Sometimes. Clean water caught early can often be dried in place; contaminated water, or carpet that has been wet for days, usually can't. We decide from the water category and our readings, and document the decision for your carrier.
Do you work with my insurance company?
Yes. DRR has worked claims with State Farm, Farmers, Allstate, USAA, Liberty Mutual, American Family and others across the Phoenix metro. We document the loss the way adjusters need it and can work directly with your adjuster.
Can you do the repairs once it's dry?
Yes. DRR is a licensed Arizona contractor (AZ ROC #349012), so drywall, flooring, cabinets and paint can be handled by the same contractor that dried your home.
Water damage in Sun Lakes?
Live answer 24/7, crew dispatched as soon as you call. IICRC Certified Firm, licensed Arizona contractor.
(602) 228-949424/7 · All of Sun Lakes · AZ ROC #349012