Disaster Recovery Restoration is a licensed roofing contractor serving all of Phoenix, AZ under AZ ROC #365125 CR-42 Specialty Dual Roofing. Repair, full replacement, tile, shingle, flat and commercial systems — with free insurance-damage inspections, Xactimate claim documentation, and crews that dispatch from our Tempe headquarters roughly 15–25 minutes from most Phoenix addresses.
A City This Big Has Every Kind of Roof — and Every Kind of Roof Problem
Phoenix is the fifth-largest city in the United States, and its property stock spans a century of construction — historic bungalows in Willo, Coronado, and Encanto, mid-century ranch homes on flat and low-slope roofs, tile-dense newer neighborhoods from Arcadia to Desert Ridge, and glass-tower commercial space downtown. Each of those roof systems ages differently under the same two forces: relentless desert UV that bakes underlayment and shingle brittle most of the year, and monsoon wind and rain that find every weakness the sun created. A roofing contractor here has to be fluent in all of it — which is exactly how our CR-42 Specialty Dual license is built.
Historic-district roofs on original framing
In Willo, Coronado, and Encanto, aging roofs sit over decades-old decking and framing. A small breach travels fast in these homes, so we scope repairs to protect the historic structure beneath — not just the surface.
Tile above, failed underlayment below
Arcadia, Paradise Valley, Desert Ridge, and Ahwatukee carry some of the densest tile-roof inventory in Arizona. The tile outlasts the underlayment by decades, so the roof that looks fine from the street can already be leaking at the felt.
Flat roofs that pond after monsoon rain
Mid-century ranch and desert-contemporary homes across Phoenix use low-slope and flat roofs that hold water after a downpour. These need membrane, foam, or modified-bitumen solutions — not the shingle playbook used in wetter climates.
CR-42 Roofing Process
How a Roofing Project Works With DRR in Phoenix
On-roof inspection & documentation
We get on the roof and inspect every slope — field tile or shingle, valleys, flashing, penetrations, and the underlayment condition beneath. Every finding is photographed, whether the visit ends in a small repair or a full replacement scope.
Scope & honest estimate
Insurance-related damage inspections are free, and claim scopes are written in Xactimate for your adjuster. For retail work — an aging roof, a planned replacement, a leak with no claim attached — you get a clear written estimate with material options and no pressure.
Targeted repair
Where damage is isolated, we repair it: tile relay over new underlayment, shingle course replacement, flashing and penetration reseals, and flat-roof patching. Phoenix roofs fail at specific points long before the whole system does — a precise repair buys years.
Full tear-off & replacement
When the system is at end of life, we tear off and rebuild to manufacturer spec — tile, architectural shingle, metal panel, or flat membrane. Typical Phoenix residential replacement runs 1–3 days for shingle and 3–7 days for tile.
Insurance & interior coordination
On covered losses we work adjuster-to-adjuster and bill the carrier directly, so you pay only your deductible. If the roof failure caused interior water or mold damage, our KB-1 reconstruction license lets us close out both sides under one contract.
Warranty & closeout
Workmanship is warrantied per Arizona ROC requirements, and the roofing system carries its manufacturer warranty — typically 25–50 years on architectural shingle, longer for tile and metal. Specifics are in your contract before work starts.
Two Licenses. One Contract. No Handoff.
Most Phoenix roofers stop at the roofline, and most restoration companies stop at the ceiling. DRR holds both the CR-42 Specialty Dual Roofing license (AZ ROC #365125) and the KB-1 Dual reconstruction license (AZ ROC #349012) — so when a roof failure has already let water into your drywall, insulation, or framing, one company scopes, repairs, and bills the entire loss under a single contract with one project manager.
FAQ
Roofing contractor Phoenix AZ — FAQ
What roofing work does DRR perform in Phoenix?
The full range a licensed roofing contractor should: leak diagnosis and repair, tile relay and underlayment replacement, shingle repair and complete tear-off, flat and low-slope systems on mid-century and desert-contemporary homes, metal panel, and commercial TPO, EPDM, modified bitumen, and built-up roofing across the Phoenix metro. Emergency tarping runs 24/7 with a 60-minute on-site target when a roof is actively leaking.
Is DRR a licensed roofing contractor in Arizona?
Yes. DRR's roofing division operates under AZ ROC #365125, a CR-42 Specialty Dual Roofing license covering both residential and commercial roofing — active, bonded, and renewed through April 2028. We also hold AZ ROC #349012 (KB-1 Dual) for restoration and reconstruction, which is what lets one company carry a roof loss with interior damage from tarp to final paint.
Do you only handle storm and insurance work, or everyday roof repairs too?
Both. A large share of our Phoenix roofing work has nothing to do with a storm — aging underlayment on a tile roof, a slow leak around a penetration, a planned replacement before listing a home. Retail work gets a straightforward written quote. When the damage is a covered loss, we document it, write the scope in Xactimate, and coordinate directly with your adjuster instead.
My Phoenix home has a tile roof. Do you replace the underlayment or just the tiles?
The underlayment is the actual waterproofing layer — the tile mostly protects it from sun. In tile-dense Phoenix neighborhoods like Arcadia, Paradise Valley, Desert Ridge, and Ahwatukee, the most common failure we see is underlayment baked brittle by desert UV while the tile above still looks fine. A proper tile roof repair means lifting the tile, replacing the underlayment, and relaying the tile to profile — which is exactly how we do it.
Can you work on flat roofs and older homes in Phoenix's historic districts?
Yes. Phoenix's historic districts — Willo, Coronado, Encanto — have aging roofs over original framing, where a small breach reaches decades-old decking quickly, and much of the city's mid-century ranch stock runs flat or low-slope roofs that pond after monsoon rain. We repair and replace these systems with membrane and modified-bitumen approaches suited to the structure, not a one-size shingle answer.
How long does a roof replacement take in Phoenix?
It depends on which of Phoenix's many roof types you own. A shingle home usually goes from tear-off to finished roof in 1–3 days; tile — the norm in Arcadia, Desert Ridge, and Ahwatukee — takes 3–7 because the tile comes up, the underlayment is rebuilt, and the tile goes back down. Downtown's commercial flat systems are measured in weeks rather than days: square footage drives the schedule, and most jobs finish inside a month of starting. Monsoon weather can stretch any of these, which is why an actively leaking roof gets tarped on day one so the building stays dry while the work proceeds.
Are roof inspections free?
Insurance-related damage inspections are free. Pre-purchase or planned-maintenance inspections may carry a fee depending on scope — we quote it before we send a crew, so there are no surprises either way.
What parts of Phoenix do you serve?
All of the Phoenix metro — Downtown and Midtown, Arcadia, Ahwatukee, Desert Ridge, Paradise Valley, North Phoenix, Laveen, Maryvale, and the Camelback corridor — plus the surrounding cities of Scottsdale, Mesa, Tempe, Chandler, Gilbert, and Glendale. Crews dispatch from our Tempe headquarters, roughly 15–25 minutes from most Phoenix addresses, and run 24/7 every day of the year.
Need a roofer in Phoenix you can actually reach?
Repair, replacement, or an active leak — one call reaches a licensed CR-42 roofing contractor with live dispatch, 24 hours a day, across all of Phoenix.
(602) 228-949424/7 · All of Phoenix · No voicemail