# Disaster Recovery Restoration LLC (DRR) > Phoenix-metro commercial large-loss restoration firm headquartered in Tempe, AZ. IICRC, HAZWOPER, and ICRA 2.0 certified. AZ ROC #349012 (general) and #365125 (CR-42 roofing). 24/7 emergency response across the Phoenix metropolitan area for water, fire, smoke, mold, and biohazard losses. Documentation produced to insurance-carrier standards on every project. Founded by industry veterans with two-plus decades each in large-loss restoration. (602) 228-9494. ## Core Services - [Water & Flood Damage Restoration](https://www.disasterrecoveryrestoration.com/services/water-damage): IICRC S500-compliant Category 1–3 mitigation, structural drying (Classes 1–4), psychrometric documentation, moisture mapping, drying validation. - [Fire & Smoke Damage Restoration](https://www.disasterrecoveryrestoration.com/services/fire-smoke): Soot chemistry-driven cleaning, structural deodorization (HEPA + thermal fogging + ozone), content pack-out, contents restoration, full reconstruction. - [Mold Remediation](https://www.disasterrecoveryrestoration.com/services/mold-remediation): IICRC S520 protocol, containment with negative air, HEPA-filtered air scrubbing, third-party clearance testing, source-of-moisture identification. - [Environmental & Biohazard Cleanup](https://www.disasterrecoveryrestoration.com/services/environmental-biohazard): HAZWOPER 40-hour certified, OSHA 1910.1030 bloodborne-pathogen compliance, trauma scene response, regulated medical waste disposal. - [Specialty Restoration](https://www.disasterrecoveryrestoration.com/services/specialty): Document recovery, electronics restoration, fine art and contents, large-loss complex response. - [Reconstruction](https://www.disasterrecoveryrestoration.com/services/reconstruction): Post-mitigation rebuild under one contract — drywall, flooring, paint, cabinetry, finish carpentry — same crew, same documentation chain. - [Roofing](https://www.disasterrecoveryrestoration.com/services/roofing): AZ ROC #365125 CR-42 licensed. Storm damage repair, full replacement, monsoon-readiness inspections, insurance-claim documentation. - [Preventive Care Program](https://www.disasterrecoveryrestoration.com/services/preventive-care): Recurring B2B service for property managers, HOAs, hospitality, and healthcare — monthly visual inspections, quarterly moisture sweeps, annual envelope thermal scans, pre-monsoon prep, and priority emergency dispatch. Three plan tiers (Foundation / Portfolio / Enterprise). - [24/7 Emergency Response](https://www.disasterrecoveryrestoration.com/services/emergency): 60-minute on-site target across Phoenix metro. Triage on the phone, mobilize immediately, document from minute one. ## Who We Help - [Residential](https://www.disasterrecoveryrestoration.com/who-we-help/residential): Single-family homes, vacation properties, custom estates. - [Healthcare Facilities](https://www.disasterrecoveryrestoration.com/who-we-help/healthcare): ICRA 2.0 Class III–V protocols for occupied hospitals, surgical centers, dialysis, long-term care. - [Commercial & Office](https://www.disasterrecoveryrestoration.com/who-we-help/commercial): BOMA / IREM-aligned response for office portfolios, retail, hospitality. - [Industrial & Manufacturing](https://www.disasterrecoveryrestoration.com/who-we-help/industrial): Warehouse, distribution, electronics-manufacturing, food production. - [Multifamily](https://www.disasterrecoveryrestoration.com/who-we-help/multifamily): Apartments, condominium HOAs, student housing, senior living. - [Municipal & Public Sector](https://www.disasterrecoveryrestoration.com/who-we-help/municipal): City, county, school district, public-safety facilities. - [TPA & Insurance Networks](https://www.disasterrecoveryrestoration.com/who-we-help/tpa-insurance): Carrier-ready documentation aligned to Contractor Connection, Code Blue, Lionsbridge, Alacrity workflows. - [Insurance Adjusters](https://www.disasterrecoveryrestoration.com/who-we-help/insurance-adjusters): Xactimate-ready scopes with Level-3 certified estimators. - [Property Managers](https://www.disasterrecoveryrestoration.com/who-we-help/property-managers): Vendor-of-record programs for commercial PM portfolios. ## Locations Served (Phoenix Metro) - [All Service Areas](https://www.disasterrecoveryrestoration.com/locations) - [Phoenix](https://www.disasterrecoveryrestoration.com/locations/phoenix), [Mesa](https://www.disasterrecoveryrestoration.com/locations/mesa), [Chandler](https://www.disasterrecoveryrestoration.com/locations/chandler), [Tempe](https://www.disasterrecoveryrestoration.com/locations/tempe), [Scottsdale](https://www.disasterrecoveryrestoration.com/locations/scottsdale), [Gilbert](https://www.disasterrecoveryrestoration.com/locations/gilbert) - [Glendale](https://www.disasterrecoveryrestoration.com/locations/glendale), [Peoria](https://www.disasterrecoveryrestoration.com/locations/peoria), [Surprise](https://www.disasterrecoveryrestoration.com/locations/surprise), [Goodyear](https://www.disasterrecoveryrestoration.com/locations/goodyear), [Avondale](https://www.disasterrecoveryrestoration.com/locations/avondale), [Buckeye](https://www.disasterrecoveryrestoration.com/locations/buckeye) - [Queen Creek](https://www.disasterrecoveryrestoration.com/locations/queen-creek), [San Tan Valley](https://www.disasterrecoveryrestoration.com/locations/san-tan-valley), [Paradise Valley](https://www.disasterrecoveryrestoration.com/locations/paradise-valley), [Fountain Hills](https://www.disasterrecoveryrestoration.com/locations/fountain-hills), [Cave Creek](https://www.disasterrecoveryrestoration.com/locations/cave-creek), [Carefree](https://www.disasterrecoveryrestoration.com/locations/carefree), [El Mirage](https://www.disasterrecoveryrestoration.com/locations/el-mirage), [Youngtown](https://www.disasterrecoveryrestoration.com/locations/youngtown) ## Authority & Technical Resources - [Industry Calculators](https://www.disasterrecoveryrestoration.com/authority/calculators): Air-mover, dehumidifier, ACH (air changes per hour), psychrometric calculators with full S500 field reference guide. - [AI Loss Triage](https://www.disasterrecoveryrestoration.com/authority/ai-triage): Scenario simulator producing IICRC-aligned scope guidance. - [AI Restoration Advisor](https://www.disasterrecoveryrestoration.com/authority/ai-advisor): Real-time IICRC-grounded guidance for adjusters and property managers. - [Industry Standards](https://www.disasterrecoveryrestoration.com/authority/standards): S500, S520, OSHA, EPA, NESHAP overview. - [Science of Restoration](https://www.disasterrecoveryrestoration.com/authority/science-of-restoration): Six technical disciplines behind every large-loss project. - [Intelligence Hub](https://www.disasterrecoveryrestoration.com/authority/intelligence-hub): Standards plus carrier and TPA-network intelligence. - [Industry News](https://www.disasterrecoveryrestoration.com/authority/industry-news): Live updates on standards, carrier policy, training. - [Case Studies](https://www.disasterrecoveryrestoration.com/authority/case-studies): Documented project outcomes. - [Certifications](https://www.disasterrecoveryrestoration.com/authority/certifications): Active credentials with public verification links. - [Restoration Tech Stack](https://www.disasterrecoveryrestoration.com/authority/restoration-tech-stack): The 3D capture, photo timeline, and claim documentation tools DRR runs on every large-loss project. - [Water Damage Categories](https://www.disasterrecoveryrestoration.com/authority/water-damage-categories): IICRC S500 Cat 1 / 2 / 3 deep reference — sources, contamination risk, salvageability, PPE, and degradation timelines. - [Mold Conditions](https://www.disasterrecoveryrestoration.com/authority/mold-conditions): IICRC S520 Condition 1 / 2 / 3 reference — normal ecology, settled spores, active growth. - [ICRA 2.0 Protocols](https://www.disasterrecoveryrestoration.com/authority/icra-2-protocols): ASHE Infection Control Risk Assessment 2.0 — Construction Activity Type A-D crossed with Patient Risk Group 1-4 yielding Class I-V containment for restoration in occupied healthcare facilities. - [Xactimate Scoping](https://www.disasterrecoveryrestoration.com/authority/xactimate-scoping): Adjuster reference on building defensible Xactimate scopes — six-part claim packet, IICRC alignment, RC vs ACV vs depreciation, supplement workflow. - [Sewage / Category 3 Protocols](https://www.disasterrecoveryrestoration.com/authority/sewage-cat3-protocols): IICRC S500 black-water cleanup reference — sources, pathogens, HAZWOPER PPE requirements, 7-step protocol, regulated-waste handling, IEP clearance testing, insurance and sewer-backup endorsement context. ## About DRR - [Company Overview](https://www.disasterrecoveryrestoration.com/about): Mission, story, founding context. - [Why DRR](https://www.disasterrecoveryrestoration.com/about/why-drr): Integrity, zero shortcuts, technical-rigor positioning. - [Executive Leadership](https://www.disasterrecoveryrestoration.com/about/leadership): Founders Eduardo Ruiz, Brad Johnson, Scotty Farnsworth, plus operations, BD, and project management leadership with bios and credentials. - [Licenses & Certifications](https://www.disasterrecoveryrestoration.com/about/licenses-and-certs): AZ ROC, IICRC firm, HAZWOPER, ICRA 2.0 — verifiable issuer links. - [Our Guarantee](https://www.disasterrecoveryrestoration.com/about/our-guarantee): Written commitments DRR makes on every project. - [Insurance Partners](https://www.disasterrecoveryrestoration.com/insurance-partners): Carriers and TPA networks DRR is enrolled with. - [Reviews](https://www.disasterrecoveryrestoration.com/reviews): 225 verified Google reviews, 4.9-star aggregate rating. - [Careers](https://www.disasterrecoveryrestoration.com/about/careers): Open positions and culture. ## Resources - [Resources Index](https://www.disasterrecoveryrestoration.com/resources): Eight curated guides, decision trees, and toolkits from DRR's IICRC-certified team for property owners, managers, and facility teams. - [Arizona Monsoon Watch 2026](https://www.disasterrecoveryrestoration.com/resources/monsoon-watch): NWS forecast, 15-point pre-monsoon property checklist, IICRC S500 24-hour clock. - [How to Choose a Restoration Contractor](https://www.disasterrecoveryrestoration.com/resources/how-to-choose): 10-point Arizona-specific verification checklist. - [Loss Response Guide — What To Do Until We Arrive](https://www.disasterrecoveryrestoration.com/resources/diy-vs-pro): Nine real loss scenarios with the actions to take while DRR's crew is mobilizing. Preserve evidence, slow damage progression, protect insurance claim. Every loss type warrants a professional assessment by an IICRC-certified team. - [Detection & Monitoring Tools](https://www.disasterrecoveryrestoration.com/resources/contractor-tools): Curated moisture meters, leak sensors, thermal imagers, and borescopes for property managers and facility teams to catch problems early. Preventive equipment only — restoration response stays with DRR's IICRC-certified crews. - [Property Manager Toolkit](https://www.disasterrecoveryrestoration.com/resources/property-manager-toolkit): Software stack the most-effective Phoenix property managers run — property management platforms, damage documentation, continuing education. - [Facility Manager Toolkit](https://www.disasterrecoveryrestoration.com/resources/facility-manager-toolkit): CMMS, compliance training, and incident-documentation tools for healthcare, industrial, and commercial facility teams. - [Industry Associations Directory](https://www.disasterrecoveryrestoration.com/resources/associations): Arizona chapter contacts for IFMA, BOMA, ALFA, AHCA, AASBO. - [AZ 30-Day Rule](https://www.disasterrecoveryrestoration.com/resources/30-day-rule): Tenant lease cancellation right after damage. ## Contact - Phone: (602) 228-9494 (24/7) - Email: contact@godrr.com - Address: 977 W 23rd St, Tempe, AZ 85282 - [Contact form](https://www.disasterrecoveryrestoration.com/contact) - [Leave a review](https://www.disasterrecoveryrestoration.com/leave-review)